Harli & Me ships domestically and internationally. All orders will be sent in a satchel via Australia Post eParcel. Please allow 1-5 days for your order to be processed and shipped.
Please make sure all postal information is correct and up to date, as we take no responsibility for incorrect information or sending your item to the incorrect address.
We ensure our items are carefully packaged and posted. However, we do not take responsibility for the courier service, in the rare scenario that the item becomes lost of damaged in transit.
The delivery time to your destination will vary according to your postcode. Full details can be found at www.auspost.com.au.
Harli & Me is shipping internationally. We ship these orders via Australia Post. The delivery time to your destination will vary according to your location. Please understand, you may be required by your country of residence to pay import duties and taxes. Contact your local customs office for further information so that you are aware of the applicable duties and taxes before you place your order. We are not responsible for payment of such duties and taxes.
How much is postage?
Standard Shipping - Starting from $8.95
Express Shipping - Starting from $12.95
International Shipping - Starting from $12.95 (Depending on weight and location)
All prices are quoted in Australian Dollars.
Harli & Me offers Pickup at our Home Office in Redland Bay, or at the Aussie Pet Collective in Slacks Creek.
Harli & Me Office, Redland Bay Pickup:
Pickup at our Redland Bay location is ready in 2-4 days. Email firstname.lastname@example.org OR direct message our instagram account @harli.and.me to negotiate a pickup time.
Aussie Pet Collective, Pickup:
Pickup at the Aussie Pet Collective is ready in 2-7 days. You will receive an email when your order is available for Pickup. Please bring your order confirmation at Pickup.
Once your order has been placed, we cannot cancel/refund your order. If you require changes to your order, contact us via email, instagram or facebook to see if we can make changes prior to your order dispatching.
All packages are packed with love by our team. We are proud partners of Hero Packaging. Hero Packaging is a 100% home-compostable shipping mailer and is made from 70-80% PBAT (a co-polymer that is completely compostable) and 20-30% PLA (which is a fancy way of saying cornstarch). At home, it may take up to 120 days to completely compost. Ensure to remove and tapes or labels prior to composting.